Help Center

Everything you need to master the Market Makers ecosystem.

Last Updated: May 15, 2026
Section 01

Getting Started

New to Market Makers? Start by exploring our institutional trading terminal. Learn how to configure multi-chart layouts, set up your first scanner, and connect your broker for seamless execution.

Check out our Knowledge Hub for detailed video walkthroughs on Greeks, GEX, and Order Flow analysis.

Section 02

Technical Support

If you're experiencing technical issues with the terminal or data pipelines, please ensure your browser is up to date. We recommend using Chrome or Brave for the best experience with our high-frequency charts.

For persistent issues, contact our technical team at support@marketmakers.cloud.

Section 03

Billing & Subscriptions

Manage your subscription directly through the account settings in your dashboard. You can upgrade, downgrade, or cancel your plan at any time.

For queries regarding GST invoicing or institutional bulk licensing, please reach out to our accounts department.

Have questions?

Our compliance and support teams are here to help you understand our policies.

Contact Support